Closed Positions: 

Customer Sales and Service Representative (CSSR)

Open Date 09-25-2017 Close Date 10-09-2017.

Requisition Number: 0007

Please E-mail resume to JoeLeatherman@IJLfinancial.us

Schedule Type: Full Time

Shift: Day

Scheduled Hours: 40

State: ID

City: Nampa

Zip Code: 83651

The Customer Sales and Service Representative (CSSR) provides prompt quality service to ensure customer retention and sales support. The CSSR s key responsibility is to satisfy all of IJLfinancial's service needs and to help them succeed financially through quality retail product sales and referrals. A CSSR performs a wide range of services including exercising excellent customer service in all customer interactions and following up on referrals and customer service job duties as necessary. Based on the specific store's needs a CSSR may spend a portion of their time handling cash transactions. CSSRs principally center efforts on proactively servicing mass-market customers, selling basic products to existing customers, and referring customers to other areas of the company for more complex products and/or services.



Basic Qualifications

1+ years experience in customer service or interacting directly with customers. 1+ years experience meeting sales goals/quotas. 1+ years experience working in a team environment. 1+ years sales experience (either in person or over the phone). Effective January 1, 2014, persons in this position must meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with IJLfinancial's policies related to these requirements. The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements including additional screening.

Minimum Qualifications

6+ months experience handling cash such as preparing deposits, handling store revenue. 6+ months experience using basic computer software such as Microsoft Office Suite, word processing software, spreadsheet software. Ability to speak clearly, succinctly, and accurately using a pleasant tone while using common conversational courtesies.

Preferred Skills

Additional experience meeting sales goals/quotas. Additional sales experience (either in person or over the phone). Experience assessing and meeting the needs of customers and/or solving customer problems. Experience identifying additional opportunities to sell products and services to customers ( upselling ). Experience in position(s) where individual and team goals were monitored. Experience in the financial industry. Experience interacting positively with difficult or irate customers. Experience meeting customer satisfaction goals.

IJLfinancial is an Affirmative Action and Equal Opportunity Employer M/F/D/V.
© 2017 IJLfinancial, Inc. All rights reserved.

Customer Sales and Service Representative (CSSR)

Open Date 01-06-2016 Close Date 01-16-2016.

Requisition Number: 0004

Schedule Type: Part Time

Shift: Day

Scheduled Hours: 10

State: ID

City: NAMPA

Zip Code: 83651

The Customer Sales and Service Representative (CSSR) provides prompt quality service to ensure customer retention and sales support. The CSSR s key responsibility is to satisfy all of IJLfinancial's service needs and to help them succeed financially through quality retail product sales and referrals. A CSSR performs a wide range of services including exercising excellent customer service in all customer interactions and following up on referrals and customer service job duties as necessary. Based on the specific store's needs a CSSR may spend a portion of their time handling cash transactions. CSSRs principally center efforts on proactively servicing mass-market customers, selling basic products to existing customers, and referring customers to other areas of the company for more complex products and/or services.

Please Note: To apply for this position (email: name and phone number) and attach your resume to Joe Leatherman. Email is listed at the bottom of this page. 


Basic Qualifications

1+ years experience in customer service or interacting directly with customers. 1+ years experience meeting sales goals/quotas. 1+ years experience working in a team environment. 1+ years sales experience (either in person or over the phone). Effective January 1, 2014, persons in this position must meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with IJLfinancial's policies related to these requirements. The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements including additional screening.

Minimum Qualifications

6+ months experience handling cash such as preparing deposits, handling store revenue. 6+ months experience using basic computer software such as Microsoft Office Suite, word processing software, spreadsheet software. Ability to speak clearly, succinctly, and accurately using a pleasant tone while using common conversational courtesies.

Preferred Skills

Additional experience meeting sales goals/quotas. Additional sales experience (either in person or over the phone). Experience assessing and meeting the needs of customers and/or solving customer problems. Experience identifying additional opportunities to sell products and services to customers (up-selling). Experience in position(s) where individual and team goals were monitored. Experience in the financial industry. Experience interacting positively with difficult or irate customers. Experience meeting customer satisfaction goals.

How to Express Interest in This Job: IJLfinancial, Inc. invites you to apply for this job at by (E-mailing: (Your name and phone number) and attaching your resume to Joe Leatherman. Email: JoeLeatherman@IJLfinancial.us

IJLfinancial is an Affirmative Action and Equal Opportunity Employer M/F/D/V.
© 2016 IJLfinancial, Inc. All rights reserved.